ATTESTA
Case study
NHS GP practice, East London
Starting rating: Requires Improvement. Evidence base rebuilt, registers live and the day-of-inspection pack ready in about three weeks. Practice anonymised.
For GP practices, clinics and care homes facing CQC
Inspection-ready in 21 days. Evidenced, not just written.
The Attesta 21-Day Readiness Sprint, led by a GMC-registered clinician. We find every gap, build the evidence an inspector asks for, rehearse your team, and install a system that keeps you ready. If a gap on your list is still open at day 21, we keep working at no extra cost until it is closed.
Or book a free 20 minute consultation
- 15 questions, about 3 minutes
- Clinician-led
- Gap-closure guarantee
- No patient data
- 15 questions that test whether controls operate
- 5 CQC key questions covered
- ~3 min to your readiness result
- £0 to see your score and weakest area
The offer
The 21-Day Readiness Sprint
One engagement. Everything an inspector will ask to see, built with your team, packaged and rehearsed. Here is exactly what you get.
Days 1 to 5: Readiness diagnostic
Your evidence audited against all five key questions and the quality statements. RAG-rated, with your ten priority gaps ranked by inspection risk.
Days 6 to 18: Evidence build
Risk register, safety alert log, significant events, audit cycles, high-risk medicines monitoring and policy reviews brought up to date and proven to operate.
Days 19 to 21: Inspector-facing evidence pack and staff rehearsal
The pack an inspector actually reads, plus a mock interview session so your team can explain it confidently.
Bonus: Day-of-inspection pack
Welcome sheet, evidence map and who-answers-what crib, ready for the five days’ notice.
Bonus: 30 days of support after the Sprint
Questions answered and documents checked while the new routines settle in.
Bonus: The full Attesta template library, set up for you
87 registers, audits, SOPs and posters, adapted to your service rather than handed over blank.
The gap-closure guarantee
Every priority gap on your diagnostic gets an owner, an action and a closing date. If any gap on that list is still open at day 21, we keep working with your team at no extra cost until it is closed. We guarantee our work, not CQC’s judgement: no honest consultant can promise a rating, and we never will.
- We take on 3 new providers a month
- Diagnostic starts within 5 working days of booking
Book a free 20 minute consultation
Fees are agreed with you after the call, based on your size, sites and starting point.
Your three options
Do it yourself, hire for it, or install it in 21 days
| Measure | Do it yourself | Hire a compliance lead | Attesta |
|---|---|---|---|
| Time to inspection-ready | Evenings and weekends, open-ended | 8 to 12 weeks to recruit, then 3 months to learn your practice | 21 days |
| Effort from your team | All of it | Recruiting, onboarding, managing | Done with you: a few hours of staff time a week |
| Likelihood it holds up | Depends who has time | Depends on one person, and leaves with them | Clinician-led method; the installed system stays yours |
| Cost | Your partners’ and managers’ time | £50k to £78k a year loaded (see note under the fractional lead table) | A fixed fee, agreed after a free call |
The problem
A full policy folder can still lead to a poor rating.
Against each of the five key questions, inspectors look for evidence from people’s experience, staff and partner feedback, observation, processes and outcomes. A document proves a process exists — not that it runs.
Safe
Are people protected from abuse and avoidable harm?
Effective
Does care achieve good outcomes and follow current evidence?
Caring
Are people treated with kindness, dignity and respect?
Responsive
Are services organised to meet people’s needs?
Well-led
Do leadership and governance assure high-quality care?
The Attesta approach
We prove operation, not just existence.
Practices are usually good at paperwork. Where they fall short is evidencing that the paperwork is followed.
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Patient safety alerts
On paper: An alerts policy
Proof: A log of each alert: searches run, action taken, date closed
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Significant events
On paper: An incident reporting form
Proof: Completed reviews, with the learning minuted and shared
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Complaints
On paper: A complaints procedure
Proof: Response times met, and themes reviewed and acted on
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Clinical audit
On paper: An audit plan
Proof: A full cycle: audit, change, re-audit, improvement
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Governance
On paper: A meeting schedule
Proof: Minutes where owned actions are followed through and closed
Try it now
The 30-second self-check
Pick one control and answer honestly. It’s the same test the full scorecard applies to fifteen controls across all five key questions.
Skip to the full scorecardHow it works
From your CQC record to a clear next step
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Step 1
Check your practice
See your current CQC rating, last inspection date and reports, taken from the official CQC register.
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Step 2
Score your readiness
Answer 15 questions. Each asks whether a control operates and could be proven, not just whether it’s written down.
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Step 3
See your gaps
Get your Attesta Readiness Score, a Red, Amber or Green band, a score for each key question and your weakest area.
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Step 4
Start recording it
Download the free logs, checklists and posters your service needs, and start building the evidence today.
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Step 5
Take the next step
Talk your result through with Attesta, or start with a Readiness Diagnostic to find your ten priority gaps.
Step 1 · CQC data
Check your practice
Search the CQC register for your practice’s current rating and last inspection. This step is optional.
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Step 2 · Attesta assessment
Readiness scorecard
Fifteen questions across Safe, Effective, Caring, Responsive and Well-led. For each one, choose the answer that best describes what you could show an inspector today.
How the answers are scored
- 2 Operating and provable
- It happens, and you have the evidence.
- 1 Documented only
- It’s written down, but evidence is thin.
- 0 Not in place
- It isn’t established yet.
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Free · no charge, no card
Free document templates
At inspection the problem is rarely that nothing was done — it’s that nothing was written down. These logs, audits, policies and posters fix that.
- Word, Excel and PDF
- For UK CQC providers
- Yours to edit and rebrand
- No patient data
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These are starting points, not policies written for your service. Review each one against your own procedures and registered activities, and have a suitably qualified person sign it off before you use it. They are not issued or endorsed by the Care Quality Commission.
The role you were about to hire
You budgeted £55,000 for this job. Done properly, it costs a fraction of that.
Compliance Lead, Clinical Governance Lead, Quality and Compliance Manager, CQC Inspection Lead. Different titles, one job: keep the practice inspection-ready. You can hire a person and hope, or retain the output for a fraction of the salary.
| In-house hire | Attesta fractional lead | |
|---|---|---|
| Cost per year | £50k to £78k loaded (advertised £29k to £65k)1 | A fraction of the salary. A fixed monthly fee agreed with you, no on-costs, cancel on 30 days |
| First output | 8 to 12 weeks to recruit, then 3 months to learn your practice | Readiness readout in 5 to 7 days |
| When they leave | The system walks out the door with them | The system is yours: templates, registers, method, all installed |
| What the partners see | Verbal updates | A written assurance report, every month |
| Across a PCN | One hire per practice | One retainer, blended across 5 to 8 practices |
An inspector now gives you five working days’ notice. A new hire needs ninety to find their feet. That gap is the risk you are actually paying to close.
1. Live adverts, August 2026 (Indeed UK, Find a Job): Head of Care Quality and Compliance £48,000 to £65,000; QI and Compliance Lead, London GP, £40,000 to £55,000; Compliance Administrator, Leeds GP, £29,350. On-cost range (+25% to 30%) is a planning assumption, not a quote. We sell readiness and assurance, never a guaranteed rating.
Hiring for this role right now?
Start with a free consultation. Send the job description beforehand and we will show you how the role maps to a retained service. Cancel on 30 days. Everything we install stays yours.
Send us your job description
Written quote within one working day. No call required.
Proof
Built on a real inspection, not a slide deck
Attesta’s method was built and used inside an NHS GP practice preparing for a 2026 CQC inspection: from a Requires Improvement starting point to a submission-ready evidence base in about three weeks.
Founding providers
5 founding places open now
The first five providers to complete a Sprint get founding terms, agreed on the call, in return for an honest written review and permission to share an anonymised case study.
Next step
Book a free 20 minute consultation
We look at your CQC record together, tell you honestly whether you need us, and if you do, send a written proposal within one working day.
- Readiness diagnostic: your evidence audited against all five key questions
- The 21-Day Readiness Sprint: we build and package the evidence with your team
- Fractional compliance lead: the in-house role, delivered as a service
- PCN and group programmes across multiple sites
Book a free 20 minute consultation
20 minutes, video or phone. Fees are agreed with you after the call.
About
About Attesta
Attesta is a Flatlines001 Ltd company. It helps GP practices, dental practices, care homes and other CQC-registered providers get ready for inspection, and stay ready.
Who you work with
Ayo Oyesanya, founder
GMC-registered clinician and governance lead at an NHS GP practice through its 2026 CQC inspection. Every engagement is led personally, never handed to a junior.
Built and tested on a real turnaround
- Requires ImprovementStarting rating
- Submission-readyEvidence in place
An anonymised NHS GP practice.
- We sell readiness and assurance, never a guaranteed rating.
- No patient-identifiable data. Roles, never named staff, in anything an inspector sees.
- Any clinical timeframe we suggest is a proposed default until your own clinician signs it off.
- CQC data is used under the Open Government Licence, with attribution.
Learn more
Guides and answers
Resources
The five key questions, explained
CQC asks the same five questions of every provider. In practice, each one comes down to what you can show:
- Safe: safety alerts, incidents, medicines and infection control that visibly run on schedule.
- Effective: completed audit cycles, current training by role, and recalls that are followed up.
- Caring: feedback that leads to change, dignity and chaperone arrangements in use, carers identified.
- Responsive: complaints handled on time, access monitored and acted on, reasonable adjustments made.
- Well-led: governance with owned, closed actions, a live risk register and controlled documents.
The six evidence categories inspectors use
Under each quality statement, inspectors gather evidence from six sources:
- People’s experience of care
- Feedback from staff and leaders
- Feedback from partners
- Observation
- Processes
- Outcomes
Policies only speak to processes. The other five depend on what actually happens.
What your CQC rating means
CQC rates providers as Outstanding, Good, Requires improvement or Inadequate, overall and for each key question. Ratings and reports are published on the CQC website.
Ratings are set only by CQC. The Attesta Readiness Score is a separate self-assessment, which helps you decide where to focus.
Three questions to ask of any policy
- When did this last happen?
- Where is the record?
- Who could show it to an inspector today?
If you can’t answer all three, the control is documented, not operating. Try the self-check.
Frequently asked questions
Is the Attesta Readiness Score a CQC rating?
No. It is Attesta’s own self-assessment, based only on your answers. It isn’t issued or approved by the Care Quality Commission and doesn’t predict your inspection outcome.
How long does the scorecard take?
About three minutes. There are 15 questions, three for each key question, and you see your result straight away.
What information do I need to share?
Your organisation name and a work email address. We ask for these before showing your CQC results, before showing your readiness score, and before a template download, so we know which providers we’re helping.
Business contact details only. Never enter patient information.
Are the templates really free?
Yes. Every document in the library is free to download and free to use. There is no charge and no card.
We ask for your organisation name and work email so we can see which documents providers actually need, and build the next ones around that.
Can I edit the templates?
Yes, and you should. The Word and Excel documents are fully editable: add your logo, change the columns and match the wording to your own policies and registered activities.
They are starting points. Have a suitably qualified person in your organisation review and sign off anything you adopt.
Where does the practice information come from?
From the Care Quality Commission’s public data, used under the Open Government Licence. We show only what CQC publishes.
Can Attesta guarantee our rating?
No one can. Attesta sells readiness and assurance: finding your evidence gaps, closing them and keeping you ready.